Terms of Use

1. Introduction Welcome to www.chaprak.com (the "Website"). This Website is owned and operated by Chaprak Prakashan (including its subsidiary/brand Ladoba Prakashan). By accessing this Website and purchasing our books, magazines, or subscriptions, you agree to be bound by these Terms and Conditions.

2. Eligibility & Child Safety (Ladoba Prakashan)

• General: Services are available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.

• Minors (Under 18): We offer products (Ladoba) for children aged 3–14. However, the purchase of these products must be made by a parent or legal guardian.

• Prohibition: If you are a minor, you may use the Website only with the involvement of a parent or guardian. We reserve the right to terminate your subscription if it is discovered that you are under the age of 18 and transacting without parental consent.

3. Account Registration To access certain features (like subscriptions), you may be required to register an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your password and account.

4. Products and Pricing

• Description: We strive to be as accurate as possible. However, Chaprak Prakashan does not warrant that product descriptions, cover images, or other content are error-free.

• Pricing: All prices are listed in Indian Rupees (INR). Prices for books and magazines are subject to change without notice.

• Taxes: Prices are inclusive of applicable taxes unless stated otherwise.

5. Magazine Subscriptions (Chaprak & Ladoba)

• Delivery: Magazines are dispatched via India Post or designated courier partners. We are not liable for delays caused by the postal service or incorrect addresses provided by the user.

• Renewal: Subscriptions do not auto-renew unless explicitly selected. You will be notified prior to expiration.

• Non-Transferable: Subscriptions are for the registered individual/child and are generally non-transferable.

6. Payment We use third-party payment gateways (e.g., Razorpay, PhonePe, etc.) to process transactions. We do not store your credit/debit card details. You agree to the terms and conditions of the respective payment gateway.

7. Shipping and Delivery

• Processing Time: Orders are processed within [2-3] business days.

• Delivery Time: Standard delivery takes [5-7] working days depending on the location.

• Shipping Charges: Shipping costs (if any) are calculated at checkout.

8. Returns, Refunds, and Cancellations

• Damaged Books: If you receive a damaged or incorrect book, please contact us within [48 hours] of delivery with photos. We will send a replacement.

• Magazine Subscriptions: Generally, magazine subscriptions are non-refundable once the first issue has been dispatched. Pro-rata refunds for unfulfilled terms are at the sole discretion of Chaprak Prakashan.

• Cancellations: Orders can be cancelled before they are shipped.

9. Intellectual Property All content on this site—including text, graphics, logos, book excerpts, and the "Chaprak" and "Ladoba" trademarks—is the property of Chaprak Prakashan or its content suppliers and is protected by Indian copyright laws.

10. Governing Law These terms shall be governed by and constructed in accordance with the laws of India. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

1. Introduction Chaprak Prakashan ("We", "Us", "Our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit [Website URL]. This policy covers both our adult publications and Ladoba Prakashan (children’s publications).

2. Information We Collect

• Personal Information: Name, Delivery Address, Email Address, Phone Number.

• Child’s Information (For Ladoba): We may collect the name and age of the child solely for the purpose of addressing the subscription (e.g., printing the name on the envelope). This data is provided by the parent/guardian.

• Payment Information: We do not store credit card/debit card numbers. All payments are processed through secure third-party gateways.

3. Children’s Privacy (Special Note for Ladoba) We do not knowingly solicit data from or market to children under the age of 18 directly.

• If you are a parent and provide your child's data for a subscription, you consent to our processing of that data solely for fulfilling the order.

• We do not share children's personal details with third-party advertisers.

4. How We Use Your Information

• To process and deliver your orders (Books/Magazines).

• To send order confirmations and shipping updates.

• To send renewal reminders for subscriptions.

• To send marketing emails regarding new book launches (you can opt-out/unsubscribe at any time).

5. Data Sharing We do not sell or trade your personal information. We only share data with:

• Logistics Partners: (e.g., India Post, Courier Services) to deliver your order.

• Payment Processors: To facilitate secure payments.

• Legal Authorities: If required by law.

6. Cookies Our website uses cookies to enhance your experience (e.g., keeping items in your shopping cart). You can choose to disable cookies through your browser settings, though this may affect site functionality.

7. Data Security We implement appropriate technical and organizational measures to protect your data. Our website uses SSL (Secure Socket Layer) encryption to ensure secure data transmission.

8. User Rights You have the right to:

• Access the personal data we hold about you.

• Request correction of incorrect data.

• Request deletion of your account/data (subject to legal record-keeping requirements).

9. Contact Us For any questions regarding these Terms or Privacy Policy, please contact us at:

• Entity: Chaprak Prakashan , Ladoba Prakashan

• Address : Bavdhan Pune, 411021

• Email: info@chaprak.com